Only the best will do for your DS. Here at DS Salon Carlisle we are committed to providing you and your car with the highest standard of care, saving you time as well as trouble.
Our team of DS technicians are highly trained, using only Original and Approved DS parts to repair and maintain your car in our state-of-the-art workshop.
Continued and correct maintenance are key to ensuring your DS performs at its absolute best, so bring your vehicle to our experts on Grearshill Road for premium service every time.
Our DS experts will complete a complimentary visual 15-point Essential Safety Check, to ensure your vehicle's performance is as desired all year round. The visual check is best utilised between services and covers your DS's essential components, including tyres and brakes, as well as checking other elements such as your battery.
Complimentary Essential Safety Check Our complimentary 15-point visual check that covers your essential components, including tyres, brakes and battery.
Enhanced Safety Check for just £29 Our Enhanced Safety Check includes a full 29-point visual check of your vehicle, covering additional elements such as steering, clutch and fluid levels. We will also top up your vital fluids, if required, up to 1/2 litre*.
Ultimate Safety Check for just £59 Choosing our highest level of Safety Check delivers all the benefits of the Enhanced level, but in addition, we will also carry our an Air Con Refresh (normal RRP £39), and gift you with a £30 discount voucher† to be redeemed against the cost of your next service.
Terms and Conditions
Retail customers only. Applies to petrol/diesel passenger cars only. Price is DS Automobiles recommended maximum retail price. Price includes parts, labour and VAT.
Essential, Enhanced and Ultimate Safety Check Terms: The Free Essential check is a 15 point visual inspection and Enhanced / Ultimate check include 29 points visual inspections of certain parts of the vehicle only, carried out by your chosen DS Automobiles Retailer. It is not a full assessment of the vehicle's condition and the vehicle driver/owner remains responsible for monitoring and maintaining the vehicle in accordance with all applicable laws and regulations. Any recommendations for additional work highlighted by the inspecting DS Automobiles Retailer do not compromise representations of DS Automobiles and will not be carried out with pre-approval from the driver/owner.
All Makes Approved parts use the Eurorepar range of parts. This range of parts is recommended for vehicles from 30 months and older from date of registration with the exclusion of performance vehicles and engines over 2L. All Eurorepar parts come with a 2 year warranty. Applies to petrol/diesel passenger cars only. Prices valid from 20 March and, unless stated otherwise cannot be used in conjunction with any other offer.
*Top ups of vital fluids up to ½ litre where required.
Recommended remedial work will be chargeable. If you choose not to have any remedial work done, your DS Automobiles Retailer may recommend that certain essential work be carried out on the grounds of safety before you drive your vehicle.
DS Automobiles reserves the right to change, amend or withdraw sales allowances and/or amend pricing at any point in time.
At DS, we appreciate the service all NHS staff are delivering to our nation. So, we will provide all NHS staff driving a DS with the reassurance and security of DS roadside assistance should you need it without charge. As a thank you from us.
Complimentary to all NHS staff driving a DS.
If your DS breaks down, we will bring our Roadside Assistance service to your doorstep.
Includes recovery to a DS Workshop or Independent Motor Trader of your choice.
Simply call DS Roadside Assistance on 00800 24 24 07 07 and quote ‘NHS Key Worker’.
Terms & Conditions:
If your vehicle breaks down at the roadside more than ¼ mile from home and is immobilised, we will send out Roadside Assistance to get you back on the road. This may be a permanent repair or temporary solution to keep the vehicle mobiles until a permanent repair can be performed.
If we are unable to repair the vehicle at the roadside, a suitable recovery will be arranged for the vehicle to be taken to the nearest DS Workshop or Independent Motor Trader of your choice up to a distance of 10 miles from the breakdown location.
If your vehicle is recovered, we will offer a taxi journey for you and your passengers to continue your journey to a single destination up to 20 miles away.
Valid for all NHS driving a DS car upon receipt, at the roadside or home, of their current NHS Care Identity Number (Smart Card) or Trust ID Badge to prove their eligibility.
DS Servicing - Keep Your DS In The Best Possible Condition
Your car will be tended to by specialist DS technicians trained to the highest level. They use only original and approved DS parts and follow a servicing schedule tailored to your car’s needs.
The result is your car running at the peak of its performance, efficiency and safety. Servicing your car with DS also protects your DS Warranty and the official DS service stamp can even help to maximise your car’s value.
When Is Your Service Due?
Your vehicle’s maintenance guide shows how often you should take your car in for a service, as well as when specific parts should be replaced. Items like spark plugs, oil filters and pollen filters need regular checks and maintenance.
Book An Appointment
To make things easy, book your next service online. You'll be able to see the schedule for your car, and get an instant quote personalised to you.
DS MOT £45
Choose An Official DS Workshop
Every car in the UK must pass an annual MOT test once it reaches three years of age. DS Workshops are the perfect place to perform this, with expert DS technicians accredited by the DVSA to conduct the test.
Book An MOT Online
An MOT usually takes 45-60 minutes to complete and you can book an appointment online. You can also book a Service at the same time, plus we will clean your DS while it's with us, all as part of the service.
DS Fixed Price Servicing & MOT is the easiest way to keep your DS as immaculately maintained as the day it first left the showroom.
Make routine maintenance simple and straightforward with DS Fixed Price Servicing & MOT. As with every other fixed price offer, you’ll still enjoy everything our DS Workshop can provide. That includes friendly, efficient assistance by dedicated DS technicians.
Whether you have an MOT or a Service, you’ll know exactly what it’ll cost before the work commences.
Year 1* (12 months/10K)
£249
Year 2* (24 months/20K)
£299
Minor** (Every 12 months/10K)
£225
Major** (Every 24 months/20K)
£375
Brake fluid
£69
MOT / PRE-MOT (N.I.)
£45
*Using DS Original Equipment and comes with a 12 months parts and labour warranty.
**Using Eurorepar parts, which is a range of DS Automobiles’ own competitively priced range of parts that meets our quality standard for your vehicle and comes with a 2 years parts and labour warranty.
DS Service Plans mean you either pay a fixed monthly amount to maintain your car, or simply cover the full amount upfront. You can choose whichever option suits you best.
The price of your DS Service Plan will depend on your mileage as well as the length of your contract. Contact your local DS Retailer for a personal quote. It is:
Affordable: small fixed monthly payments
Inflation proof: guaranteed prices
Flexible: tailored to suit you
Expertise: DS specialist technicians using original DS parts
Future proof: Your DS Service Record may help to maintain your car’s resale value
Your DS Service Plan Includes:
Full vehicle inspection
Check and top up of fluid levels
Replacement of oil and oil filter
Diagnostic reviews
Safety and Environmental Checks
Any additional check needed due to the age or mileage of your vehicle, as defined in your Warranty and Maintenance Handbook.
DS Fixed Price Repairs for your car are on parts that naturally wear out over time. Brakes, wiper blades, batteries, clutches and timing belts are constantly working when you're on the road. Eventually, all of these will need to be replaced.
When it comes to maintaining your DS, you expect the best. That’s why DS Workshops use ORIGINAL DS parts. These are produced specifically for your DS to its exact requirements. These are high quality, durable parts that are built to last, just what your DS deserves.
However, to make sure you have a choice when it comes to repairs, you can also choose ESSENTIAL parts. These are a cost-effective solution for older DS models, available for vehicles over 3 years old.
*DS Approved Parts use Eurorepar parts and are suitable for vehicles from 30 months old
Brakes
Front Brake Pads
These are the parts of the braking system that usually wear out the quickest so it’s vital they’re checked regularly.
Rear Brake Pads
These wear out over time too and as with the front, brake pads on both sides should be replaced at the same time to guarantee the shortest possible stopping distance.
Front Brake Pads and Discs
For optimum brake efficiency, renew the front pads and discs at the same time. But whether you’re changing front pads, discs or both together, it’s vital that you have both sides replaced at the same time.
Rear Brake Pads and Discs
Your DS has powerful disc brakes at the rear too. Periodically, discs and pads will need changing to maintain brake efficiency.
*DS Approved Parts use Eurorepar parts and are suitable for vehicles from 30 months old
DS Remanufactured Parts
Renewed For You
DS Remanufactured Parts are the clever way to keep your DS in perfect working order. They are original components that are priced up to 40% less than new DS Original Equipment. And just like our cars, they are sensitive to the environment. A wide-range of major mechanical components are available from brake callipers and alternators, to gearboxes and engines and many more as per the parts families below:
Brake Calipers
Renovated Clutch Kits
Particulate Filters
Air Conditioning Compressors
Steering Racks
Alternators
Starter Motors
Automatic Gearboxes
Manual Gearboxes
Diesel Engines
Petrol Engines
Radiators
Turbos
Injector Holders
Injector Pumps
Cylinder Heads
Engine Flywheels
Clutch and ADF Pro Kits
Aimed at owners of DS models that are four years or older, these parts are built to the same specification and high quality as DS Original Equipment. That means they are designed specifically for your DS so they will fit and function perfectly with it. But because they are remanufactured rather than completely new, we can price them more competitively than new parts.
Each DS Remanufactured Part goes through the following process:
The part is carefully dismantled to component form
These are then thoroughly cleaned
Comprehensive checks follow to guarantee parts can be reused
Components liable to ‘wear and tear’ such as gaskets and seals are replaced
Updates are performed on components and computer software to ensure latest specification
The parts are reassembled and rigorously tested
A 12 months warranty is awarded
Reusing parts like this doesn’t just see fewer parts thrown away, it results in fewer raw materials used. In turn, that means less energy and lower emissions compared with producing completely new parts. It’s not only our cars that are considerate.
To find out more about DS Remanufactured Parts, contact your retailer. See below for contact details.
FREE DS VEHICLE HEALTH CHECK
Reassurance That Your DS Is At Its Best
The DS vehicle health check has been designed to identify areas that might need attention before they cause a problem. Most of these components wear out over time, such as tyres, brakes and wiper blades, so will eventually need to be replaced.
Expert DS technicians will also check the condition of your steering, exhaust, suspension, lighting, battery, fluid levels and bodywork.
Book A Vehicle Health Check Online
If your DS is in need of some care and attention, book a free vehicle health check online. You'll also see prices for servicing and MOTs. Regular maintenance on your DS is the best way to keep it running smoothly for longer. Plus by choosing an official DS Workshop, your DS Warranty is protected and your car will even be cleaned while it's being worked on.
DS MAINTENANCE MADE EASIER
You no longer need to worry about your DS needing attention - DS Telemaintenance will do that for you. DS Telemaintenance continuously monitors all major mechanical features of your DS. That enables us to alert you if there’s something you should be aware of.
Subscribing to this free service is simple. If your car is equipped with our DS CONNECT BOX Emergency & Assistance System you’re eligible. Just sign into your DS account, add your vehicle and tick the DS Telemaintenance option. Doing this enables your DS to send fully secure, encrypted data to us so that vehicles data is secure and encrypted which guarantees privacy and peace of mind.
We can then monitor security systems such as airbags, driver aids including Electronic Stability Program (ESP), the powertrain such as engine, braking system including Anti-lock Braking System (ABS) and fluid levels such as oil and coolant. DS Telemaintenance will even alert us if your DS needs a service.
DS continuously monitors the status of your vehicle to let you know as soon as there is an alert that requires your attention, we’ll contact you. With your permission we can book you into your chosen DS Workshop at a time that’s convenient to you. DS Telemaintenance will inform your DS Workshop everything it needs to know about your vehicle. This ensures it has everything it needs to return your DS to perfect condition as quickly as possible.
This free service is provided for at least three years or for as long as you own your DS and remain subscribed. Smart technology designed to make life with your DS simple.
Discover if your DS is eligible for this service by clicking below.
Front Wiper Blades
Windscreen wiper blades lead a hard life. Over time they can suffer damage such as nicks and tears in addition to the wear that causes their performance to slowly deteriorate. Change them regularly to guarantee a clear view of the road ahead.
*DS Approved Parts use Eurorepar parts and are suitable for vehicles from 30 months old
Timing Belt
This part is one of the engine’s unsung heroes. A bit like the conductor in an orchestra, this precision component ensures many of the engine’s vital moving parts stay in sync. To save any unpleasant surprises, it’s important to have the timing belt changed in line with the maintenance schedule.
*DS Approved Parts use Eurorepar parts and are suitable for vehicles over 30 months old
Tomorrow’s World Protected
Your DS uses a harmless liquid called AdBlue® to minimise its environmental impact. You can replenish this yourself and our new 10-litre AdBlue® refill makes it very simple. Buying AdBlue® from us costs £20 and it comes in a container that’s specially designed for your DS, letting you top it up with no fuss, no mess and no waste.
AdBlue® is a non-toxic, non-flammable, odourless water-based liquid. It is carried in a dedicated tank and needs refilling approximately every 12,500 miles. Use varies depending on driving style and your DS will give you plenty of notice before the AdBlue® runs out.
Refilling the AdBlue® when required ensures the Euro 6 or Euro 6.2 BlueHDi diesel in your DS complies with the strictest environmental criteria. It does this by injecting the AdBlue® into exhaust gases and converting nitrogen oxide pollutants into harmless nitrogen and water. Clean driving doesn’t have to be complicated.
Click below to book online.
Water Pump
Even in cold weather all the moving parts in an engine generate a lot of heat. The water pump ensures the engine keeps its’ cool at all times. It’s a job that is frequently more cost effective if done at the same time as having a replacement timing belt
*DS Approved Parts use Eurorepar parts and are suitable for vehicles over 30 months old
Battery
Breakdown companies say that the majority of their call outs are for battery trouble. The high quality battery that was fitted to your DS when it was built should last between five and seven years. But it’s important that the battery is checked regularly and replaced before it comes to the end of its life.
*DS Approved Parts use Eurorepar parts and are suitable for vehicles over 30 months old
Air Conditioning
Air-Conditioning Refresh
If there’s a slightly musty smell when you turn your car on, chances are it’s bacteria hiding in the air-conditioning. Our Air-Conditioning Refresh is designed to eliminate this bacteria for a sweeter smelling car.
Air-Conditioning Service
Among other things, this tops up the gas in the air-conditioning system to keep you cool in warm weather and demist the windows more efficiently when it’s cold.
The technicians at DS Workshops use an advanced computer diagnostic system to keep your car in the best possible shape. By using this to interrogate the car’s computer they can frequently discover minor faults before they become big problems.
Your Only Connection To The Road - Make Sure They're In Good Condition
The minimum legal lower limit for tread on your tyres is 1.6mm. But in line with tyre and road safety experts, we recommend replacing your tyres when their tread reaches 3mm, to be on the safe side. If your tyre tread is below the legal limit, you could be fined £2,500 and get three penalty points for EACH illegal tyre.
Book A Free Tyre Check Online
DS Workshops are always happy to check tyres for you, free of charge. If you need a replacement, you'll have a choice of tyres, including original specification tyres.
For innovative ways to make your DS more practical, stylish and comfortable, Official Accessories from DS are the perfect place to start.
Designed specifically for your car, the Official DS Accessories range is available to browse online.
So whether you're looking for alloy wheels, transport solutions, tow bars or personalisation options, there's something for everyone.
Contact us to find out more.
AlloyGator™
Premium Wheel Protection
At DS we go the extra mile to help you care for your car. To preserve its appearance, not to mention its value, we’ve partnered with alloy wheel protection company AlloyGator™. The award-winning UK-based company is the world’s leading provider of alloy wheel protection. Its products use patented technology to protect wheel rims from the rigours of everyday life on the road. And £149 inc. VAT to shield four wheels is less than the cost of repairing one seriously damaged alloy wheel.
Wheel protectors are a ring of toughened nylon that sits on the wheel’s rim between the alloy and tyre. This means the protector rather than the wheel – absorbs the force of any impact from hitting a kerb. AlloyGators™ are made from a tough material designed to withstand impacts and grazing from hitting solid objects. They also have chemicals in them so they’re resistant to extremes of weather. While lower quality products rely on adhesives to stick them to the wheel, AlloyGators™ use specially designed diamond-shaped grips. These combined with robust stainless-steel clips and glue lock the protectors to the rim for long-lasting protection.
In addition to shielding the wheels of your DS from damage, AlloyGators™ will enhance its appearance. The protectors have a smooth matt finish with a choice of different AlloyGator™ colours, each devised to improve the look of your DS. They range from matt black, graphite and silver, to sky blue and orange and fit wheels from 12” to 24” diameter. This helps your AlloyGators™ either blend in with your DS or stand out – perfectly in line with our personalisation philosophy.
Fitting AlloyGators™ is best done by a professional and our participating Retailers have undergone rigorous training to comply with the company’s high standards. With more than one million rim protectors sold to drivers in 35 countries around the world, AlloyGators™ are a popular way for drivers to protect their wheels and their investment.
Book online now and bring your car to the DS experts.
Terms and conditions apply. At participating DS Retailers only.
DS ACCESSORIES - STYLE
Exterior Personalisation
Discover a range of personalisation options for your DS.
DS 3 Roof Graphics make your car completely unique, with a range of designs and colours to choose from.
Interior Personalisation
Available for 5-speed or six-speed transmissions, discover our range of personalised gear knobs.
Or go further with your DS 3 interior by choosing a new dashboard trim. Browse the range now.
Alloy Wheels
DS alloy wheels are the perfect way to personalise your car with a wide range of designs and sizes available. Further customise the look with a choice of coloured centre caps.
To find alloy wheels and centre caps available for your DS, click the link below.
Click & Collect Accessories
The full range of accessories available for your DS are available to Click & Collect. You'll need your registration number to get started.
Find the items you like and add them to your basket. Then simply choose a dat to collect them. If your items need fitting, that's included in the price and will be carried out at your DS Workshop.
DS ACCESSORIES - TOURING
Roof Bars, Roof Boxes & Roof Bags
Roof bars make a great platform for adding other useful accessories to your DS. If you're looking to add extra luggage space or to transport larger items like bikes or skis, roof bars are the perfect starting point.
Roof boxes provide plenty of extra space, kept secure by a multi-point locking mechanism. Alternatively, roof bags can also provide extra space, before being quickly folded away in the boot of your car.
Use Click & Collect Accessories to see the full range and get a fully-fitted price.
Tow Bars
Using Click & Collect Accessories, you can get a fully-fitted quote for adding a tow bar to your DS. Accessories from the official DS range are designed specifically for your vehicle and fitted by trained technicians. Choose from a fixed or demountable tow bar, and add extras like a tow bar mounted cycle rack.
Boot Fittings
To protect both your boot and the items you store in it, the DS Accessories range includes some useful solutions that fit perfectly with your vehicle. Boot trays offer a hard-wearing base for heavy items. Alternatively use a Boot net to stop items moving around. There's also a boot liner to protect your rear bumper from scrapes and scratches.
Click & Collect Accessories
Browse the full range of official accessories for your DS, select your favourites, then simply choose a date for collection and fitting. Click the link below and enter your registration to begin.
DS ACCESSORIES - COMFORT
Parking Sensors
Park your DS in comfort, with front and rear parking sensors. An audible beep alerts you to objects you might not be able to see. Adding front sensors in addition to rear sensors gives you even more peace of mind.
Use Click & Collect Accessories to get a fully-fitted price for your DS.
Wind Deflectors
Opening your windows while driving can sometimes cause unwelcome noise and buffetting. Wind deflectors allow air into the cabin more gradually, leaving you with a more relaxed ambiance.
Interior Comfort
Make your interior even more comfortable with some small additions. An isotherm module to keep food cool
Imitable style and personal touches are at the heart of each DS. Making some small additions to the interior can add even more comfort to your journey, whether it’s a clothes hanger, portable LED reading lamp, plug-in isotherm module or a simple cup holder.
Click & Collect Accessories
Browse the full range of official accessories for your DS, select your favourites, then simply choose a date for collection and fitting. Click the link below and enter your registration to begin.
Here at DS Salon Carlisle, we offer fixed prices on the ten most common repairs, including brake pads, front windscreen wiper blades, clutch and brake fluid replacement. So contact us to ensure your car receives the correct maintenance at the appropriate time.
Our highly trained technicians want your car to run at its peak performance, efficiency and safety, and to achieve this it’s important that your vehicle is serviced regularly. Each DS model has its own servicing schedule to keep it running at optimum performance. We can help you understand your vehicle's recommended schedule and we will always use Original and Approved DS parts when the time comes for your car to be serviced.
Keep your DS at its brilliant best with an annual MOT. By choosing our highly trained DS specialist technicians, you can rest assured that your vehicle is in the best possible hands. We'll even clean your car while it's with us.
Although the original DS specification of your car’s timing belt exceeds normal requirements, timing belts wear out over time in all cars – even your DS. If your timing belt fails, it can cause serious damage and even engine breakdown., so call us or check your DS servicing handbook to find out when your timing belt is likely to need replacing. .
It’s important to keep your engine oil topped up, but also to use the correct grade of oil for your car. By choosing DS for your servicing, we’ll replace your oil with the exact grade needed for your vehicle.
Every DS model is designed with hyper-comfort in mind. To maintain this experience of driving your DS, we advise keeping your air conditioning system fresh and clean with regular checks and maintenance. You can also help preserve the comfortable atmosphere in your DS by maintaining the cabin and pollen filters. Our specialist technicians check these filters to stop unwanted particles entering the air inside your vehicle, banishing allergens and odours. We are also able to replace your filters if they become clogged, so you can continue to enjoy the dynamism and serenity of your DS.
Another filter that must be kept in good condition is the diesel particulate filter (DPF), which is fitted to all DS diesel engines as standard. This filters out carbon particles before they leave the exhaust system, which are then burned off when driving at higher speeds. If the filter starts to clog, you'll see a message or light on the dashboard, and this usually means you simply need to go for a longer drive at higher speeds (on the motorway for example). However, if the filter becomes clogged, you may need to give us a call to clear it for you.
M J Telfords Garage (Carlisle) Ltd is authorised and regulated by the Financial Conduct Authority (FCA) for Consumer Credit activities and is an Appointed Representative of TRACS Solutions Limited which is authorised and regulated by the FCA for General Insurance. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk
Alternative dispute resolution
The Motor Industry Code of Practice for New Cars covers:
Advertising
New car sales
Manufacturer’s warranties
Availability of replacement parts
Complaints handling
The Motor Industry Code of Practice for Service and Repair requires us to provide:
Honest and fair services
Open and transparent prices
Completion of work as agreed
Invoices that match quotes
Competent and conscientious staff
Straightforward and speedy complaints handling
WHAT IS ADR?
ADR stands for Alternative Dispute Resolution as is a process where an independent and impartial third party considers the evidence in a dispute and makes a decision, offers a view or helps all parties reach an agreement.
Motor Ombudsman is a CTSI certified ADR provider that can offer this ADR service. Further details can be found at https://www.themotorombudsman.org/ or alternatively you may wish to contact their advice line on 0800 692 0825.
As detailed in legislation, should the dispute relate to any financial services, then the Financial Ombudsman Service (FOS) offers this ADR facility. Further details can be found at financial-ombudsman.org.uk or may prefer to talk it through with someone on 0300 123 9123 or 0800 023 4567.
Privacy policy
This website is hosted and managed by Stellantis Europe S.p.A ("Stellantis Europe", "we" or "us"). We need to collect and process your personal data and share it with the appropriate dealer so that we can facilitate your request and follow up with you. For more information about DS Automobiles, your rights and how your personal data is processed by us. Please click here to read our full Privacy Policy : http://www.dsautomobiles.co.uk/privacy Please be aware that when we share your personal data with the dealer, it will be a data controller in its own right. If you wish to find out more about how the dealer will handle your personal data, please refer to its Privacy Policy. You can do this by contacting them directly via the contact details given on this website.
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